3 Performance Challenges as Chatbot Adoption Grows
JANUARY 31, 2023
Today, many organizations are starting to use voice or text-enabled chatbots for the first time or already have chatbot systems in place. In fact, Gartner said 25% of organizations are predicted to make chatbots their primary customer communication channel by 2027. This is because consumer behavior has shifted to primarily digital interactions and away from […] The post 3 Performance Challenges as Chatbot Adoption Grows appeared first on DevOps.com.