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NHL turns to venue metrics data to drive sustainability

CIO

To reduce its carbon footprint and mitigate climate change, the National Hockey League (NHL) has turned to data and analytics to gauge the sustainability performance of the arenas where its teams play. For example, more than two-thirds of NHL arenas have converted to LED game lights, leading to substantial energy savings in those facilities.

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Teach yourself growth marketing: Which metrics really matter?

TechCrunch

More posts by this contributor Teach yourself growth marketing: How to perform growth experimentation through A/B testing Teach yourself growth marketing: How to boot up an email marketing campaign Without customers, there can be no business. Deciding which metrics matter most for your startup. Don’t fall into this trap.

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How to Measure Your MLOps Performance

Xebia

Ironically, for a discipline that builds their products with data, we often don’t measure our own performance with data. In this blog, we will propose indicators and metrics to determine the performance of your MLOps practice. How to mature your MLOps Capability: examples of maturity indicators.

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4 tips for championing contact center innovation from an award-winning customer experience leader

CIO

For example, the company recently established a designated group of tenured specialists to only handle calls from customers who are first-time cancer claimants. The human experience is tied to the tangible results a company sees like increased customer loyalty, higher employee retention, and overall business performance.

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The Ultimate Model for Managing Performance in Agile Environments

Xebia

Balancing these factors is critical to good performance in Agile organizations. To help, we’ve created a model for Agile performance management that highlights everything needed for the creation of ahigh-alignment, high-autonomy environment. Agile isn’t about performance!”

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6 Must-Track Candidate Experience Metrics To Hire Better

Hacker Earth Developers Blog

The best way to do so is to collect and use candidate experience metrics and insights. Let’s start with the basics and discuss how hiring metrics and insights can help create an awesome candidate experience. Candidate experience metrics: Which are the most relevant? #1

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How Leaders Make Business Metrics Meaningful

Let's Grow Leaders

Meaningful Business Metrics Aren’t About the Number When it comes to business metrics, there’s a secret that top-performing leaders understand, but might not tell you aloud: “Your customer doesn’t care about your internal scorecard.” Not to mention that no one can concentrate on twenty-seven metrics at a time.

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