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Innovation without disruption: virtual agents for hyper-personalized customer experience (CX)

CIO

Virtual Agent, or VA, is the next natural step for significantly better customer and business outcomes. In this case, the VA may send links to related resources or a “how-to” video that’s directly embedded in the message, so all the customer has to do is click “play.” What is a VA?

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Digital listening reveals 3 leading innovation drivers

CIO

The listening centered on conversations about emerging technologies and use cases associated with innovation, such as artificial intelligence, metaverse, blockchain, robotics, Web 3.0, AI surpassed other technologies in conversations about innovation The research underscores that AI is leading the way in accelerating innovation.

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Virtual Visionaries: Harnessing Virtual Executive Coaching for Modern Leaders

N2Growth Blog

Understanding the Benefits of Virtual Executive Coaching for Modern Leaders Virtual executive coaching has emerged as a valuable tool for modern leaders, providing numerous benefits. Another significant benefit of virtual executive coaching is the ability to access a diverse pool of coaches from around the globe.

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Game on: The evolution of gaming through generative AI innovation

CIO

You must create your very own reality and adventure, using your hands to build a virtual world by relentlessly punching the trees. If you’re a video gamer or gaming company, you can likely relate to this scene. First up are non-playable characters (NPCs), the video game characters not controlled by players.

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Private 5G networks are sparking innovation at the edge

CIO

They also provide a foundation for unprecedented business innovation and transformative new digital experiences. Technology innovation for our times Even in a challenging global economy, 2023 is poised to be a big year for private 5G in the edge setting. As edge applications grow in significance, so will the emphasis on private 5G.

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Aflac virtualizes the customer enrollment experience

CIO

Aflac’s efforts to re-invent its policy enrollment experience, led by its Hatch innovation lab, garnered the insurer a CIO 100 Award in IT Leadership and Excellence. Virtualizing policy enrollment. Hosted on AWS, the Virtual Enrollment Experience developed by Aflac includes a microsite customized for each account. “We

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Disney-backed Inworld raises new cash for its AI-powered virtual characters

TechCrunch

The video game industry is no exception to this, and that hardly comes as a surprise. The brainchild of Ilya Gelfenbeyn, Michael Ermolenko and Kylan Gibbs, the startup’s AI-powered service generates virtual characters primarily for games, but also in broader entertainment and marketing campaigns.