CIO

NOVEMBER 17, 2022

By Milan Shetti, CEO Rocket Software In today’s fast-paced digital business world, organizations have become highly adaptive and agile to keep up with the ever-evolving demands of consumers and the market. Statista estimates that global investment in digital transformation is expected to increase significantly between 2022 and 2025, from $1.8

Software Review 338

Software Review Cloud Software Technical Review 338

CIO

MARCH 26, 2024

Discover how continuous digital optimization can drive positive business outcomes, boost revenue, and supercharge your workforce. Here are the four key advantages: Increased agility and flexibility Digital tools and solutions empower employees to work remotely, which ensures seamless operations in diverse locations.

Agile 141

Agile Analytics Cloud Innovation 141

CIO

MARCH 26, 2024

Here’s how the right Managed Services provider can help ensure successful IT transformation and allow your workforce to perform at their best. To meet this challenge, your Managed Services provider should deliver: Small, business-ready printers to extend your print network into your remote workers’ homes.

Energy 221

Energy Policies Sustainability Meeting 221

CIO

DECEMBER 8, 2023

“One of my bold bets is I want to eliminate our traditional service desk by 2025,” says Jason Ballard, IT executive and general manager for infrastructure and operations services at Toyota Motor North America. Toyota is an early mover when it comes to generative AI, with roots in its robotic process automation (RPA) efforts.

Generative AI 300

Generative AI Artificial Intelligence Artificial Inteligence ChatGPT 300

CIO

FEBRUARY 23, 2024

The digital reinvention of American Honda Motor Co. Naturally, advanced automation and robotic technology throughout the company’s 12 North American manufacturing plants relies on major advancements in digital technology. The Torrance, Calif.-based We have embraced the human-in-the-loop concept.

Generative AI 294

Generative AI Innovation Automotive Technical Review 294

CIO

MARCH 14, 2024

As businesses digitally transform, technology is increasingly integrated into every activity, and the CIO is becoming more of a catalyst for data-driven value creation through analytics, new AI model training, software development, automation, vendor engagement, and more.

Disaster Recovery 208

Disaster Recovery Banking Analytics Training 208

CIO

APRIL 1, 2024

“There is a ton of competitive pressure to move fast, because those who can do things quicker, better, faster are the ones winning the market share,” says Ricardo Madan, senior vice president of TEKsystems Global Services. Companies that do well have turned modernization into a process instead of an event.

Strategy 349

Strategy Artificial Inteligence Generative AI Agile 349

CIO

FEBRUARY 24, 2023

The motivations to digitize client-facing solutions vary but are often both push and pull: a push from your organization to grow revenues, gain competitive advantage, and further differentiate products and services, and a pull by the market looking for the latest technologies such as AI/ML, AR/VR, and digital twins for immediate business benefit.

VR 279

VR Construction Analytics 3D 279

CIO

MARCH 27, 2024

One of the few certainties in this world is that customers will always expect more from their service providers, and that whether they remain customers depends greatly on whether that expectation is met. Thankfully, a solution does exist, in the form of process automation.

Artificial Intelligence 130

Artificial Intelligence Artificial Inteligence Automotive Generative AI 130

CIO

NOVEMBER 8, 2023

These huge volumes can’t be managed 24/7 without lots of automation, prediction, and planning to bring together the resources safely and sustainably at speed. The company needed to embark on the journey to the cloud with standard systems and selected SAP cloud applications and services for the transformation.

Cloud 275

Cloud Transportation Sustainability Artificial Intelligence 275

CIO

OCTOBER 3, 2023

Robotic process automation (RPA) is a well-established means of automating repetitive business processes implemented in software. Combined with RPA tools they enable much greater levels of automation of many business processes. These tools bring benefits beyond automation. This is hyperautomation.

Artificial Inteligence 265

Artificial Inteligence Artificial Intelligence Machine Learning Analysis 265

CIO

APRIL 11, 2024

Customer experience in the government sector is the sum of the public’s interactions with any government service, from how we contact our state’s social services and emergency services to waste management, public transportation, and healthcare. In this guide, you’ll learn more about the importance of innovation in the U.S.

Government 206

Government Innovation Transportation Analytics 206

CIO

NOVEMBER 11, 2022

Three years ago, Johnson & Johnson (J&J) set out to apply intelligent automation (IA) to every aspect of its business. Robotic process automation (RPA) was already gaining traction as organizations sought to apply software “robots” to automate rules-based business processes.

Artificial Inteligence 294

Artificial Inteligence Pharmaceuticals Artificial Intelligence Technical Review 294

CIO

SEPTEMBER 19, 2023

Nearly all of Oracle’s Fusion Cloud suites — including Cloud Customer Experience (CX), Human Capital Management (HCM), Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) — are being updated with the company’s Oracle Cloud Infrastructure (OCI)generative AI service.

Generative AI 362

Generative AI Cloud Artificial Inteligence Advertising 362

CIO

OCTOBER 20, 2023

Most companies’ digital journeys begin by migrating legacy applications to the cloud — the theory being that lifting and shifting workloads can provide a fast onramp to making good on services and capabilities unique to the cloud. But home and automobile insurance company Allstate is taking a different approach.

Cloud 337

Cloud Insurance Generative AI Machine Learning 337

CIO

MARCH 6, 2024

While time is of the essence for companies in this transformation process, cybersecurity must not be an afterthought. An explosion of OT assets As digital transformation has built momentum, manufacturers have rapidly increased the number of OT assets connected to their internal networks. As Industry 4.0

IoT 292

IoT Machine Learning Artificial Inteligence Policies 292

CIO

FEBRUARY 12, 2024

Leaders are feeling the pressure to implement genAI quickly and automate as much as possible. If we want a future of AI for all, we should reinvest productivity gains into the people and processes that drive growth and innovation. Some will see this as an opportunity to “get lean” and reduce headcount. GenAI is no exception.

Generative AI 339

Generative AI Artificial Inteligence Artificial Intelligence Innovation 339

CIO

JANUARY 12, 2023

As the eighth largest in the country, it primarily serves tech companies and their employees, but still has a lot of manual processes in place. We’re very early in our automation journey,” says Mike Upton, the organization’s digital and technology officer. But these efforts all fell short. But these efforts all fell short.

How To 363

How To Exercises Retail Examples 363

CIO

DECEMBER 11, 2023

Founded in 2006 and based in Shanghai, China Grand Automotive Services Group Co., CGA) is China’s leading passenger car dealership and service business. It’s a one-stop-shop for new and used vehicle sales, leasing, financing, and servicing. Order entry is now 24 times faster than with manual processes.

Automotive 235

Automotive Groups Innovation System 235

CIO

MARCH 5, 2024

That’s one of the main themes from IDC’s recent predictions report, “IDC FutureScape: Worldwide Artificial Intelligence and Automation 2024 Top 10 Predictions”. But even though IT decision-makers will be scrutinizing AI and automation investments, you can rest assured they will invest. Read on for her thoughts.

Artificial Inteligence 254

Artificial Inteligence Artificial Intelligence Hardware KPI 254

CIO

FEBRUARY 7, 2024

Carter Busse, CIO of no-code enabled automation platform company Workato, adds that APIs are now important connective tissue to integrate and interact with large language models (LLMs) within business processes. “If Digital transformation and growing reliance on third-party services are key contributors as well, she adds.

Technical Review 295

Technical Review Government Artificial Inteligence Software Review 295

CIO

DECEMBER 27, 2023

Highly regulated, customer-centric, and dependent on layers of human involvement and manual processes, financial services are ripe for automation through artificial intelligence (AI). So business technology leaders in financial services are carefully navigating a path toward AI.

Artificial Inteligence 348

Artificial Inteligence Generative AI Technical Review Artificial Intelligence 348

CIO

MAY 24, 2023

Digital transformation itself is advancing rapidly. As part of this process they are evaluating a broad range of “as a service” options from multiple outsourced providers and cloud vendors. So it is even more difficult for CIOs to compare and select cloud services in addition to executing on larger transformation objectives.

Business Transformation 237

Business Transformation Strategy Infrastructure Software Review 237

CIO

JULY 20, 2023

Since then, automation has filled the gap in improving customer experience and security. Workflow automation and data analytics are streamlining document management, cross-checking data, assessing for risk, ensuring regulatory compliance, and so on. Source: “Innovation Digital Listening Research.”

Technical Review 246

Technical Review Banking Innovation Technology 246

CIO

NOVEMBER 16, 2023

Afterwards we spent some more time focused specifically on Soni’s perspectives around the power of what she calls “the 4 EAs @scale, @pace”: enterprise agility, enterprise AI, extreme automation, and employee (skill) advancement. The IT organization has a lot of processes today that could have a big advantage by being automated.

Artificial Inteligence 293

Artificial Inteligence Insurance Agile Analytics 293

CIO

APRIL 12, 2024

Generative AI Generative AI is a hot topic in the tech industry, and not surprisingly, businesses are eagerly adopting the technology to create services and products that make the most of this emerging technology. Torch enables fast and efficient GPU support, focusing on improving flexibility and speed when building complex algorithms.

Machine Learning 300

Machine Learning Artificial Inteligence Open Source Generative AI 300

CIO

AUGUST 9, 2023

Once a vanguard business strategy, digital transformation has become a perennial objective for business survival. Most CEOs (72%) continue to prioritize digital investments, according to the 2022 CEO Outlook report from KPMG, in part due to concerns about emerging and disruptive technology, a top three risk to organizational growth.

Technical Review 342

Technical Review Software Review Artificial Inteligence Survey 342

CIO

SEPTEMBER 1, 2023

Developers are hired for their coding skills, but often spend too much time on information-finding, setup tasks, and manual processes. To combat wasted time and effort, Discover® Financial Services championed a few initiatives to help developers get back to what they do best: developing. The result?

Development 249

Development Organization How To SDLC 249

CIO

JULY 10, 2023

The digital transformation journey for any enterprise is protracted and complex. Nonetheless, these decisions are in the interest of the organization for digital transformation to lend a much-needed competitive edge. Technology leaders often underestimate the complications associated with it.

Leadership 278

Leadership Enterprise Groups Organization 278

Perficient

APRIL 17, 2024

Empowering Automation in the Digital Era In this highly digitally connected world, companies are always looking for new and creative ways to improve efficiency, simplify procedures, and provide better customer service.

Windows 105

Windows Compliance Scalability Applications 105

CIO

NOVEMBER 17, 2023

Turner helps drive that success by wearing two hats for the company: He oversees a product-driven organization that must develop and deliver innovative services out to hotel owners and guests continuously even as his teams continue to build out IHG’s internal technology stack and services.

Hotels 316

Hotels Generative AI Architecture Travel 316

CIO

JUNE 19, 2023

In addition to dealing with patients suffering the effects of a new virus, healthcare providers had to contend with new care protocols, staffing issues, and supplies shortages spurred by the pandemic, all of which placed additional pressure on any existing friction in healthcare administration processes.

Insurance 243

Insurance Healthcare Systems Review Technical Review 243

CIO

AUGUST 14, 2023

As a widespread community, when COVID-19 struck, Cherokee Nation’s IT services department knew it needed a way to connect citizens digitally with government services, emergency relief, COVID-19 aid, and other vital resources for support. To that point, the Cherokee Nation IT services team had never required a full call center.

Authentication 246

Authentication Resources Government Culture 246

CIO

NOVEMBER 20, 2023

But Frucor Suntory’s 20-year-old sales automation system was holding it back. Unifying four siloed sales tools into one iOS mobile app for easy access to data Frucor Suntory’s outdated on-premises custom sales automation system scattered information across multiple tabs and locations. But simple is as complex does.

Mobile 226

Mobile Systems Review Energy Generative AI 226

CIO

SEPTEMBER 20, 2023

The role of the CIO (Chief Information Officer) and CISO (Chief Information Security Officer) have become increasingly important in recent years as organizations place more emphasis on digital transformation and information security. While both positions are crucial in their own way, the top priorities for CIO and CISO can often differ.

Artificial Inteligence 249

Artificial Inteligence Artificial Intelligence Compliance Machine Learning 249

CIO

APRIL 4, 2024

He arrived at a crucial time when the office, laden with paper records and outdated legacy systems, desperately needed a digital overhaul. Cox appreciates how invaluable the CIO’s vision and digital transformation has meant to the office’s mission.

Programming 268

Programming Artificial Inteligence Systems Review Generative AI 268

CIO

JULY 11, 2023

It’s an enormous operation and, given the size and scope of Balfour Beatty’s business, delivering services to its 24,500+ global employees is complex. Due to labor-intensive and often manual processes, the company’s IT team struggled to keep up with employee service requests. All that’s largely been automated now.”

Systems Review 166

Systems Review Technical Review Data Center Infrastructure 166