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4 ways to ensure CEO support for your digital strategy

CIO

But without the full support of the CEO, a CIO’s innovation and digital transformation agenda will only go so far. It’s important for the CEO to make his presence felt and support the new culture.” C-suite support for investments is essential.

Strategy 324
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Savvy CIOs step up to support business hypergrowth

CIO

Supporting business objectives has long been IT’s mantra, but how to go about doing that when the objective is aggressive business growth isn’t always cut and dry. Delivering for growth Today, McCullen is creating new technical foundations to ensure that adaptability, and further support ongoing business growth.

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Dear SAP Support – We’ve Grown Apart

CIO

Dear SAP Support, I don’t think we should see each other anymore. It used to be that my annual maintenance fee got me support, maintenance, and new functionality. But you want me to pay extra for ongoing support because the version I have is now too old for you. for seven different support criteria. It’s not you; it’s me.

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Okta says hackers stole customer access tokens from support unit

TechCrunch

Identity and access giant Okta said a hacker broke into its customer support ticket system and stole sensitive files that can be used to break into the networks of Okta’s customers. All rights reserved.

Network 302
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How to Choose the Right Business Intelligence Vendor

Dresner Advisory Services has just unveiled their “2022 Business Intelligence Market Study,” an in-depth look at the business intelligence industry that ranks more than two dozen BI vendors in areas like product, service, support, and overall customer satisfaction. How does your current BI vendor stack up against the competition?

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Strategic Directions supporting the people

Martin Fowler

Sarah Taraporewalla continues her article on how to create an integrated business and technology strategy by looking at questions raised by two strategic directions that support people : culture and internal systems.

Culture 231
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Flipboard becomes a federated app with support for ActivityPub

TechCrunch

Instagram Threads isn’t the only app joining the decentralized social web, which includes Twitter/X rival Mastodon and other apps, with its newly added support for the networking protocol ActivityPub. Today, the social magazine app Flipboard is announcing it has also now integrated with ActityPub.

Social 256
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Innovation Systems: Advancing Practices to Create New Value

Ultimately, organizations will have to improve the velocity of innovation by creating repeatable processes that support ideation, exploration, and incubation, essential to capturing an idea’s full value.

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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

Leveraging a data provider to help identify and connect with qualified prospects supports company revenue goals by alleviating common headaches associated with prospecting research and empowers sales productivity. So what’s the problem? Many organizations fail to properly evaluate vendors during the selection process.

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Scaling to the Masses - Fit Your Product for a Larger User Base

Speaker: Dustin Smith, Sr. Product Manager, Incubator

Strategies to get internal support for your product. Join Dustin Smith, Senior Product Manager of the Innovation Incubator at Indeed, and learn how to scale your product for greatness. In this webinar, you will learn: Making the choice to scale. How to scale economically and efficiently.

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The Problem with Product Market Fit (and What to Use Instead)

Speaker: Daniel Elizalde - Product Executive and Advisor

Learning Objectives Understand the six stages of the innovation journey and the metrics you should use to demonstrate progress Get actionable advice to gain and retain your leadership’s team support throughout the innovation journey Discover how to leverage product analytics to increase adoption and ensure you build the right functionality Don't get (..)

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Building Product to Enhance Customer Support: The Key to Customer Retention in an E-commerce Business

Speaker: Bhavana Angadi, Senior Product Manager at Hopscotch (Demand & Growth) | Former Product Manager at Bigbasket

There are many frustrated customers who feel that basic information like returns and refunds are not accessible, and that they are not getting the customer support that they need. Being able to gracefully answer your customer in a timely and supportive way will bring more positive reviews, new customers, and increase retention and growth.

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Democratizing AI for All: Transforming Your Operating Model to Support AI Adoption

Democratization puts AI into the hands of non-data scientists and makes artificial intelligence accessible to every area of an organization.

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Gartner Report - Introducing DataOps Into Your Data Management Discipline

Data teams are increasingly under pressure to deliver data to support a range of consumers and use cases. DataOps techniques can address the data delivery challenges through a more agile and collaborative approach to building and managing data pipelines.

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A DevOps Guide for Product Managers

Speaker: Suzie Prince, Head of DevOps, Atlassian

Luckily, the culture of DevOps and the practice of Continuous Delivery supports product managers and their teams as modern software development evolves at a rapid pace. How product managers can support and build a DevOps culture. At the same time they, and their engineering teams, are struggling to adapt to work in new all remote ways.