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Managing the holiday haze: How AI helps your Contact Center go the distance

CIO

In this article, we’ll look at how AI helps companies sustain service levels at scale (during and after the holiday rush) while finding new ways to raise the bar for customer experience. Clear communication means fewer distractions and requests to repeat information.

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Explainer: Building a high-performing last-mile delivery software

CIO

Last-mile troubles and unforeseen complications can crop up at times and cause unexpected delays. The staff monitoring the logistics management systems are at their wit’s end, trying to compensate for the lost time. The staff monitoring the logistics management systems are at their wit’s end, trying to compensate for the lost time.

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TechCrunch+ roundup: Unicorn origins, red flags for investors, generative AI meets copyright law

TechCrunch

” Data loops: Gather, process and act on real-time data. Image Credits: Darieus (opens in a new window) / Getty Images Every startup isn’t ready to hire a full-time marketer, but that’s no excuse to toss money out the window on paid acquisition. Embedding: Integrate your services so deeply, customers “cannot rip them out.”

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5 advanced-ish SEO tactics to win in 2021

TechCrunch

In nearly every Google algorithm update in recent memory, Google has rewarded old, megatraffic sites, sending their search rankings soaring at the expense of smaller, newer sites. Scaling your time with content generators. But to scale content like a startup, you’ll need to devote a lot of time to it and/or manage a fleet of writers.

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How to run efficient and effective early-stage board meetings

TechCrunch

A lot has been written about optimal board meeting cadence, process, and hygiene, but for the sake of completeness, at the earlier stages, often shorter (~1.5 You’ll want to send your materials 24-48 hours in advance to give participants time to review the material and formulate their questions.

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Extra Crunch roundup: Video pitch decks, Didi’s regulatory struggles, Nothing CEO interview

TechCrunch

Full Extra Crunch articles are only available to members. Instead, the founders he’s worked with who made video pitches netted two to five times as many investor meetings as people who sent traditional pitch decks. They also received up to five times more in terms of investor commitments from the first 20 meetings.

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The Bowery Farming TC-1

TechCrunch

The question the company asks is simple: Can it bring the newest and most innovative technologies to bear on civilization’s oldest and most optimized industry? The Bowery Farming TC-1 comprises four main articles measuring 11,100 words and 44 minutes of reading time. Heater has no financial ties to Bowery Farming.

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