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Salesforce’s Einstein 1 platform to get new prompt-engineering features

CIO

Salesforce is working on adding two new prompt engineering features to its Einstein 1 platform to speed up the development of generative AI applications in the enterprise, a top executive of the company said. How do Einstein 1’s new prompt-engineering features work?

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Generative AI will profoundly change healthcare operations

CIO

Fast-paced advancements in generative AI will change the core operations of every healthcare organization. AI-driven technology is not just a side project anymore. AI solutions including Generative AI are finally advanced enough to deploy at scale and provide a frictionless customer experience.

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American Honda IT to fuel innovation with generative AI

CIO

The completion of such transformative EV and hydrogen fuel cell engineering — amid uncertainty about which technology will prevail as the industry standard — reflects the one constant American Honda’s VP of IT Bob Brizendine has confronted throughout his 36 years with the company: an ever-changing, winding road that never slows down.

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AI adoption accelerates as enterprise PoCs show productivity gains

CIO

Like other CIOs, Katrina Redmond has been inundated with opportunities to deploy AI that promise to speed business and operations processes, and optimize workflows. To be successful, an AI proof of concept (PoC) project also needs to make good business sense, says CIO Vikram Nafde, CIO at Connecticut-based Webster Bank.

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13 IT resolutions for 2024

CIO

Build better business alignment Multiple CIOs plan to strengthen their ties to other functional areas in ’24, building on the work they’ve done in recent years to create even more synergy. To ensure results, some CIOs say they’re creating teams that can easily pivot as business needs change. Claffey Jr.,

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An intro to innovation in the U.S. government

CIO

Customer experience in the government sector is the sum of the public’s interactions with any government service, from how we contact our state’s social services and emergency services to waste management, public transportation, and healthcare. If we’re being honest, this isn’t always the case. In 2023, nearly one-third of U.S.

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Cushman & Wakefield builds a foundation for enterprise-wide AI

CIO

And now, with that cloud foundation, Cushman & Wakefield CDIO Salumeh Companieh is putting that product mindset to work to make the most of AI, including a range of generative AI platforms aimed at improving workflow outcomes and productivity. The ideal is to penetrate AI in every piece of our workflow.”