CIO

OCTOBER 23, 2023

Consider the findings of a report from professional services firm Accenture. One way they’re doing that is by reimagining the IT function, say management consultants, executive advisors, and CIOs themselves. Become truly customer-centric Attention to customers pays off.

Fractional CTO 340

Fractional CTO Agile Budget Cloud 340

CIO

APRIL 24, 2024

Microsoft is opening another route for extending the reach of its Copilot offerings in the enterprise through an expanded partnership with global professional services company Cognizant. The multinational IT services giant aims to leverage the tools internally to streamline workflows, improve efficiency, and enhance customer experiences.

Weak Development Team 183

Weak Development Team Enterprise Artificial Inteligence Generative AI 183

CIO

FEBRUARY 28, 2024

French IT services company Atos has put an end to its attempts to sell its ailing legacy managed infrastructure services business after failing to reach an agreement with a prospective buyer, and will now have to glue the two halves of its business back together. IT Consulting Services, Managed Service Providers, Technology Industry

Technical Review 282

Technical Review Conference .Net Infrastructure 282

CIO

JANUARY 23, 2024

It’s about how IT services as a category is rising to become the No. Rent vs. buy Breaking down its projections, Gartner sees IT services spending increasing 8.7% Gartner forecasts software to overtake the near stagnant communications services sector for the No. They are still losing employees to IT services firms.

Generative AI 281

Generative AI Data Center Comparison Cloud 281

CIO

APRIL 1, 2024

Sixty-six percent of C-level executives are ambivalent or dissatisfied with the progress of their AI or GenAI efforts, according to Boston Consulting Group 1. However such fear, uncertainty, and doubt (FUD) can make it harder for IT to secure the necessary budget and resources to build services. Assess your readiness.

Generative AI 336

Generative AI Innovation Artificial Intelligence Artificial Inteligence 336

CIO

APRIL 17, 2024

Salesforce’s reported bid to acquire enterprise data management vendor Informatica could mean consolidation for the integration platform-as-a-service (iPaaS) market and a new revenue stream for Salesforce, according to analysts. Informatica offers similar services via its Intelligent Data Management Cloud (IDMC) platform.

Generative AI 311

Generative AI Enterprise Airlines Software Review 311

CIO

DECEMBER 19, 2023

Frost & Sullivan, a global research and consulting firm, recently released the Emerging Asia-Pacific Hybrid Cloud Market Report 2022 report. In this report, Huawei Cloud was named a “Leader” and positioned ahead of all other providers in terms of market performance, technical innovation, and customer services.

Cloud 246

Cloud Marketing Disaster Recovery Telecommunications 246

CIO

DECEMBER 29, 2023

With the merging of operational efficiency and embracing new technologies, today’s CIOs are under increasing pressure to do more with less and become both technologists and business leaders, says Sunny Azadeh, CIO at digital services company GlobalLogic. “In

Security 346

Security Technical Review Generative AI Fractional CTO 346

CIO

APRIL 22, 2024

When tech giant Broadcom acquired virtualization market leader VMware last October, it restructured licensing terms, laid off thousands of employees, and terminated partner agreements with resellers and service providers. VMware customers were understandably concerned.

Virtualization 241

Virtualization Data Center Video Marketing 241

CIO

SEPTEMBER 19, 2023

Organizations all around the globe are implementing AI in a variety of ways to streamline processes, optimize costs, prevent human error, assist customers, manage IT systems, and alleviate repetitive tasks, among other uses. And with the rise of generative AI, artificial intelligence use cases in the enterprise will only expand.

Artificial Inteligence 354

Artificial Inteligence Enterprise Artificial Intelligence Generative AI 354

CIO

JUNE 22, 2023

Every business unit has a stake in the IT services, apps, networks, hardware, and software needed to meet business goals and objectives, and many of them are hiring their own technologists. And as the demand for tech talent grows in industries beyond tech, salaries are on the rise in fields such as consulting, finance, hospitality, and more.

Industry 292

Industry UI/UX Telecommunications Quality Assurance 292

OTS Solutions

OCTOBER 27, 2023

Choosing the Right cloud consulting company can be a tedious task. Now, there are numerous companies that are claiming to provide the best cloud consulting services for Business Transformation. Let us start by understanding the importance of Cloud Consulting for Businesses.

Technical Review 147

Technical Review Cloud Company Disaster Recovery 147

CIO

FEBRUARY 13, 2024

To name a few — products and services that are delivered on time and on budget, and overall IT ROI.” Most modern applications are comprised of many distributed services working together,” he notes. Each micro-service must be able to be delivered as the enterprise architect designed.”

Metrics 348

Metrics Fractional CTO Weak Development Team Survey 348

CIO

MARCH 6, 2024

IT industry researchers believe the biggest impact of gen AI this year will be in customer experience (CX), with organizations using vast amounts of data to communicate with consumers and resolve problems faster. The tech researcher says companies will increase their use of AI-enabled tools to augment customer service agents’ capabilities.

Generative AI 321

Generative AI Artificial Inteligence Weak Development Team Banking 321

CIO

NOVEMBER 17, 2023

Turner helps drive that success by wearing two hats for the company: He oversees a product-driven organization that must develop and deliver innovative services out to hotel owners and guests continuously even as his teams continue to build out IHG’s internal technology stack and services.

Hotels 324

Hotels Generative AI Architecture Travel 324

CIO

DECEMBER 19, 2023

Service delivery excellence is an attribute that far too many IT leaders fail to prioritize. That’s unfortunate given how much of smooth business operations depends on the efficient delivery of IT services today. But is your organization doing all it can to ensure service delivery excellence?

Weak Development Team 347

Weak Development Team Fractional CTO Technical Review Software Review 347

CIO

MARCH 25, 2024

Applications are no longer standalone entities but are now intricate collections of services, APIs, and distributed applications across various cloud environments. Moreover, with users spread across the globe, understanding regional performance variations has become crucial to ensuring experiences for your customers and employees.

Internet 205

Internet Performance WAN Data Center 205

CIO

NOVEMBER 9, 2023

For Kyndryl CIO Michael Bradshaw, the clock started ticking in November 2021 when the former managed infrastructure services division of IBM was spun out as a separate entity and given two years to disentangle its IT systems from IBM’s. “We We had a 24-month transition services agreement,” he says.

System 312

System Company Azure Applications 312

CIO

FEBRUARY 8, 2024

“Proactive and collaborative partnerships are built successfully if both sides avoid the trappings of a purely transactional relationship,” says Anja Allen, principal in the technology consulting practice at EY Consulting. “If Ensure their services and future services align with your strategy,” Vemuri says. “Go

Vendor Management 317

Vendor Management Technical Review Development Team Review Software Review 317

CIO

JANUARY 10, 2024

SAP is reshuffling its executive board to place even more emphasis on serving its cloud customers. To prioritize innovation adoption in the cloud will annoy some of SAP’s most faithful customers. Many of them are increasingly unable to adopt SAP’s innovations because they’re simply not made available to them.

Innovation 220

Innovation Cloud Travel Groups 220

CIO

FEBRUARY 20, 2023

Salesforce certification overview Salesforce certifications are based on a role-based scheme centered on six roles: Administrator, Architect, Consultant, Designer, Developer, and Marketer. Salesforce Application Architect A Salesforce Certified Application Architect designs and develops custom solutions on the Salesforce platform.

Training 168

Training B2C Technical Review Systems Review 168

Perficient

APRIL 24, 2024

Uncovering the Challenge: Relying on Spreadsheets for Portfolio Analysis A leading wealth and asset management firm recently sought our financial services expertise for a critical challenge. Customer Experience: Understanding advisors’ and managers’ needs, we tailored solutions to elevate service and engagement.

Strategy 87

Strategy Data Technical Review Analysis 87

CIO

FEBRUARY 6, 2023

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. We are paying very close attention to trends from a customer perspective.

Insurance 313

Insurance Artificial Inteligence Machine Learning Virtualization 313

CIO

SEPTEMBER 29, 2023

NLP aims to create smoother experiences for those interacting with AI chatbots and other services that rely on generative AI to service clients and customers. Midjourney Midjourney is a generative AI service that was developed in 2022 to generate images using natural language prompts.

Generative AI 357

Generative AI ChatGPT Machine Learning Artificial Inteligence 357

CIO

MARCH 26, 2024

Such partnerships include long-standing ones such as business consultancies to advise on transformation efforts, software vendors with expertise in vertical or horizontal solutions, system integrators to help design and implement multi-vendor tech stacks, and managed service providers to run and optimize targeted IT domains.

Technical Review 299

Technical Review Technical Advisors Development Team Review Artificial Inteligence 299

CIO

JUNE 20, 2023

Taking any consultant’s guidance at face value is risky and potentially enterprise and career damaging. Before embracing any external advice on any IT or business issue, check out the following eight ways to determine whether a consultant is truly on track.

Weak Development Team 267

Weak Development Team Technical Review Software Review Comparison 267

CIO

MARCH 26, 2024

In its latest filing, the company said it continued executing cost management measures, “including limiting external hiring, employee reorganizations, and other actions” to align its investments with strategic priorities and customer needs. These actions resulted in a reduction in overall headcount.

Technical Review 277

Technical Review Generative AI .Net Artificial Intelligence 277

CIO

AUGUST 9, 2023

Executives know that if their businesses don’t continually evolve through digital transformation they risk being overtaken by competitors or shut down by startups that are more efficient, more effective, and more engaged with their customers. Moreover, digital transformation means doing all that work on a continuous basis.

Technical Review 342

Technical Review Software Review Artificial Inteligence Survey 342

CIO

JANUARY 15, 2024

Two weeks ago, the company announced plans to sell off more of its activities , as it struggled to conclude the sale of its managed infrastructure services business, known as Tech Foundations, to EP Equity Investment. IT Consulting Services, Managed Service Providers, Technology Industry billion ($1.65

Government 259

Government Technical Review Systems Review Big Data 259

CIO

FEBRUARY 26, 2024

Here, in an extract from his book, AI for Business: A practical guide for business leaders to extract value from Artificial Intelligence , Peter Verster, founder of Northell Partners, a UK data and AI solutions consultancy, explains four of them. How can I improve the customer journey? How can I save my customers time and money?

Artificial Intelligence 302

Artificial Intelligence Artificial Inteligence Agile Energy 302

CIO

NOVEMBER 15, 2023

Whether you sell cars, candy, consulting, or construction, software is moving to the center of your business. Your products and services rely on software and data for nearly everything from product development to aftermarket support. It’s actually being delivered by a web service that’s run by IT. So congratulations!

Software Review 325

Software Review Software Technical Review Fractional CTO 325

CIO

OCTOBER 23, 2023

Cegal , a Norwegian global IT services business, is a great example of this leadership. Dell Technologies is accelerating the circular economy to help global customers simultaneously achieve business and sustainability goals, and it’s how Dell Technology Rotation was born. What is Dell Technology Rotation?

Sustainability 294

Sustainability Energy Storage Guidelines 294

TechCrunch

OCTOBER 11, 2022

Quantori , a Cambridge, Massachusetts startup, is building a platform-as-a-service tuned specifically to the needs of this vertical. The goal is to create a platform-based services company, so it’s not a product company, but we will build platform accelerators and integrate them and customize them for our clients. “The

Development 248

Development Pharmaceuticals Data Engineering Engineering 248

CIO

AUGUST 2, 2023

Modernize with purpose Before you begin, it’s essential to tie any app modernization project to the business need that is being addressed, says Aparna Sharma, a managing partner for hybrid cloud services at IBM Consulting. Successful application modernization should increase business and IT agility and scalability, Perry says.

Cloud 244

Cloud Fractional CTO Microservices Software Review 244

CIO

OCTOBER 17, 2023

The frenzy created by the public release of OpenAI’s ChatGPT has triggered an arms race among hyperscalers to differentiate themselves by developing their own large language models (LLMs), building platforms that enable enterprises to create generative AI applications, and integrating generative AI throughout their portfolios of service offerings.

Trends 362

Trends Cloud Marketing Artificial Inteligence 362

Perficient

APRIL 16, 2024

Whether it’s responding to government mandates regarding interoperability and data privacy or customer demand for a seamless digital experience, constant evolution is key to staying at the forefront of industry standards. We were included in the categories of IT Services and Interoperability.

Marketing 99

Marketing Healthcare Insurance Report 99

TechCrunch

FEBRUARY 1, 2021

Telehealth services specifically, and digital health more broadly , have racked up plenty of growth during the pandemic as demand for remote consultations (and other types of support) has accelerated sectoral uplift. One million consultations were carried out via its platform during the 12-month period, it told us.

Insurance 264

Insurance B2B USP B2C 264