CIO

JULY 14, 2023

Efficiently managing IT services is crucial for businesses of all sizes to remain competitive and meet user expectations. To guide technology leaders in making informed decisions about IT service management (ITSM) solutions, this article reveals the top five functionalities you need to deliver exceptional service to end-users.

Knowledge Base 220

Knowledge Base Change Management Hardware Resources 220

CIO

FEBRUARY 19, 2024

This presents a conundrum for many of today’s business leaders. The good news is that of the 10,000 people we surveyed from across the globe, 83% agreed that businesses can use genAI to be more innovative and to serve them better. Communicated function: What do developers or deployers say it does?

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Generative AI Survey Innovation System 313

CIO

DECEMBER 29, 2023

With the merging of operational efficiency and embracing new technologies, today’s CIOs are under increasing pressure to do more with less and become both technologists and business leaders, says Sunny Azadeh, CIO at digital services company GlobalLogic. “In

Security 338

Security Technical Review Generative AI Fractional CTO 338

CIO

FEBRUARY 16, 2024

“Innovate or die,” Peter Drucker’s 1985 exhortation on the importance of constant reinvention, was great business advice for the last 40 or so years. Building an effective GenAI strategy is about much more than launching a point solution or siloed group of tools that only work for one part of the business.

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Artificial Inteligence Innovation Artificial Intelligence Budget 327

CIO

JANUARY 2, 2024

CIOs are readying for another demanding year, anticipating that artificial intelligence, economic uncertainty, business demands, and expectations for ever-increasing levels of speed will all be in play for 2024. To ensure results, some CIOs say they’re creating teams that can easily pivot as business needs change. Claffey Jr.,

Generative AI 361

Generative AI Fractional CTO Innovation Agile 361

CIO

OCTOBER 5, 2023

As today’s digital-centric landscape continues to evolve at an unprecedented pace, software agility, and speed-to-market are critical to long-term success and revenue growth for any business. What services can speed delivery and what constraints might affect the solution?

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Development Engineering Agile Applications 284

CIO

APRIL 24, 2024

But the partnership seeks to go beyond Cognizant’s internal use, with Microsoft and Cognizant teaming up to promote generative AI use across Cognizant’s global client base through the advisory and digital transformation services arm of Cognizant’s business.

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Weak Development Team Enterprise Artificial Inteligence Generative AI 271

CIO

JANUARY 11, 2023

As its business diversified, including its own acquisition by Hornblower Group in early 2022, Journey Beyond inherited a range of disparate technology systems, including six different phone systems and an outdated contact center that was only servicing Journey Beyond’s rail journeys. The entire SaaS solution was hosted on AWS.

Tourism 286

Tourism Unified Communications Travel Analytics 286

CIO

JANUARY 3, 2024

Customer communication is a vital aspect of any business, especially when it comes to the contact center. They have created a joint solution that combines Amazon Connect with additional features from IBM Consulting to optimize and personalize customer communication. It has already been deployed successfully by multiple clients.

AWS 273

AWS Artificial Intelligence Artificial Inteligence Insurance 273

CIO

MARCH 24, 2023

Data governance framework Data governance may best be thought of as a function that supports an organization’s overarching data management strategy. Doing so can help companies remain responsive, especially as they grow to a size in which it is no longer efficient for individuals to perform cross-functional tasks.

Government 356

Government Data Technical Review Policies 356

CIO

SEPTEMBER 19, 2023

Interoperability embodies the ability of solution components to exchange and use data. Interoperability risk occurs as each new component is added to the solution portfolio. As ERP functionality is broken apart and sourced via different products/services, data that is common across solutions must be recognizable and consistent.

Systems Review 256

Systems Review Government Technical Review Backup 256

CIO

SEPTEMBER 1, 2023

To relieve this quandary, Accenture launched a campaign to build a vigorous, dynamic procurement function to unlock more value by providing extraordinary visibility into services spend. The lengthy process slowed feedback on solution design, as well as delivery times on changes. Improvements were needed and the deadline was tight.

Systems Review 222

Systems Review Technical Review Software Review Vendor Management 222

CIO

NOVEMBER 14, 2023

It’s important to understand your destination and focus on achieving that business value before you jump in.” In the absence of a business-aligned and supported cloud strategy, there may be conflicting goals and objectives, underwhelming perceived business value, and poor user experiences. There are other risks, too.

Strategy 357

Strategy Cloud Weak Development Team Technical Review 357

CIO

DECEMBER 19, 2022

As a result, we have witnessed the evolution of communications and collaboration suites to UCaaS platforms that are now evolving into fuller all-encompassing digital workplace platforms with deeper integration with CCaaS and strategic lines of business applications. And that goes along with its complete contact center offering.

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Authentication Conference Applications Operating System 312

CIO

OCTOBER 16, 2023

As organizations rely on terminal emulation to access and interact with legacy systems, the capabilities offered by terminal emulation solutions become crucial factors in the selection process. These four factors are highly necessary when exploring new terminal emulation solutions for successful implementation and to maximize ROI.

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Compliance Authentication Windows Technical Support 281

CIO

MARCH 14, 2024

As businesses digitally transform, technology is increasingly integrated into every activity, and the CIO is becoming more of a catalyst for data-driven value creation through analytics, new AI model training, software development, automation, vendor engagement, and more.

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Disaster Recovery Banking Analytics Training 211

CIO

DECEMBER 21, 2023

We have seen a lot of companies promising AI solutions for Cybersecurity in the Cloud, but let’s be clear: when it comes to AI in Cybersecurity, it is important to understand that not all AIs are created equal. Zscaler stands out as an AI-first company due to its unwavering commitment to integrating artificial intelligence into its solutions.

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Artificial Inteligence Generative AI Artificial Intelligence Scalability 238

CIO

MARCH 11, 2024

Nearly half of CIOs and close to a third line-of-business managers have cited AI and machine learning as the most strategically important area of concern this year, according to Foundry’s 2024 State of the CIO Study. Build resourcing capabilities to deliver the solutions using an agile framework.

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Artificial Inteligence Agile Innovation Artificial Intelligence 161

CIO

MARCH 5, 2024

The result was decentralized, locally fragmented IT components that were only partially interlinked, and in other parts, they only functioned in isolation from each other. The helpdesk, which consists of 27 individual systems, will be successively consolidated into one solution as well. We can react faster.”

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Weak Development Team WAN Data Center Generative AI 252

Xebia

MARCH 14, 2024

Various organizations embark on long, unpredictable, and expensive journeys to rebuild large, monolithic business-critical applications. Such rebuilds take years and increase the total cost of ownership drastically: now they’re maintaining two large applications without getting extra business value out of it.

Cloud 130

Cloud Weak Development Team Software Development Applications 130

CIO

MARCH 5, 2024

At the same time, they must deliver consistent IT service performance and availability to end users, while enabling innovative digital transformation for the business. However, an integrated observability and AIOps solution can help IT teams unravel that thread and simplify IT operations.

Generative AI 174

Generative AI Report Infrastructure Enterprise 174

CIO

FEBRUARY 27, 2024

Does your organization see technology infrastructure as a commodity or as a strategic business enabler? Business needs first, then the lifecycle management program Your infrastructure lifecycle management program should be aligned with your organization’s growth roadmap. Our lifecycle approach tackles this from the get-go.

Technology 248

Technology Hardware Infrastructure Software 248

CIO

NOVEMBER 13, 2023

In today’s fast-paced business world, companies are striving to harness the power of digital technologies to reinvent their operations, enhance customer experiences, drive innovation, and thereby create value for stakeholders. Cross-functional buy-in and collaboration will break down silos and lead to better outcomes.

Technical Review 351

Technical Review Weak Development Team Systems Review Culture 351

Xebia

NOVEMBER 8, 2023

The modern business world is characterized by continuous change. In this era of digital transformation, companies face the challenge of quickly adapting to changing market requirements while implementing complex enterprise solutions like SAP (Systems, Applications, and Products in Data Processing). What is an SAP business process?

Agile 147

Agile Meeting Technical Review Systems Review 147

CIO

OCTOBER 2, 2023

Project management office (PMO) definition A project management office (PMO) is a group, or functional unit, that sets, maintains, and enforces the practices, policies, and standards for structuring and executing projects within an organization.

Project Management 291

Project Management Policies Program Management Report 291

CIO

OCTOBER 6, 2023

What is a business analyst? Business analysts (BAs) are responsible for bridging the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders.

Technical Advisors 310

Technical Advisors Analysis Analytics Budget 310

CIO

NOVEMBER 15, 2023

Whether you sell cars, candy, consulting, or construction, software is moving to the center of your business. Traditionally, our product engineers have been responsible for any functionality that goes into the product,” she said. The IT team’s role in this business model transformation is significant. So congratulations!

Software Review 317

Software Review Software Technical Review Fractional CTO 317

CIO

DECEMBER 7, 2023

The tumultuous events of the past several years have impacted practically every business. And with the number of extreme weather events, cyberattacks, and geopolitical conflicts continuing to rise, business leaders are bracing for the possibility of increasingly more frequent impactful incidents their organizations will need to respond to.

Business Continuity 278

Business Continuity Disaster Recovery How To Systems Review 278

CIO

OCTOBER 20, 2023

Innovation is crucial for business growth. Easily said—but let’s throw in a curveball, something that happens in business all the time: a merger or acquisition (M&A). Implementing hybrid-cloud solutions also dismantles data silos that have plagued businesses for years.

Data 308

Data How To Quality Assurance Software Development 308

CIO

AUGUST 29, 2023

Culture built on trust Traditionally, most large companies are organized around functional silos. The best way to visualize a value stream is as a cross-section of multiple functional silos, comprised of the individuals in each who are participating in the creation and delivery of a specific stream of value.

Culture 222

Culture Agile Construction Organization 222

CIO

JANUARY 4, 2024

However, managing PCI security compliance across various lines of business within these institutions can be a complex and resource-intensive task. The CCA allows overarching enterprise functions and IT shared services to be assessed separately from the business unit’s products/applications that require PCI security compliance.

Compliance 238

Compliance Architecture Resources Authentication 238

CIO

MARCH 17, 2023

One proven way to ensure a robust, flexible, and streamlined solution is to invest in a standardized front-end platform you can build on. What’s also overlooked is managing the platform’s non-functional requirements (NFR), such as ensuring maintenance, reliability, visibility, etc. Here’s why. To build or not to build?

Applications 278

Applications Weak Development Team Software Review Agile 278

CIO

AUGUST 22, 2023

Underlining the need for building a customer-centric mindset , he says IT leaders must “adopt a methodology that elevates customer experience as a top-level metric, on par with technical and functional requirements that technology teams have traditionally been responsible for.” How do you do it? I’ve not done it alone, however.

Hardware 240

Hardware Trends Budget Scalability 240

CIO

OCTOBER 30, 2023

Whether you’re looking to deliver a new product release, fix an issue, or enhance a service, the longer you make customers wait, the worse for your business. They created cross-functional teams that empowered employees to spend more time and effort on delivering customer value.

Telecommunications 357

Telecommunications Technical Review Systems Review Government 357

CIO

JANUARY 22, 2024

To build effective and scalable generative AI solutions, healthcare organizations will have to think beyond the models that are visible at the surface. All of this data management work must be completed with intention and planning so your generative AI solution will perform as expected. Library of Congress. Artificial Intelligence

Generative AI 221

Generative AI Healthcare Artificial Inteligence Fractional CTO 221

CIO

JUNE 5, 2023

Digital transformation is indeed a cornerstone of business strategy today, as 89% of enterprises see digital business as core to their growth, according to Gartner’s Board of Directors 2023 Survey. And that is the rub.

Technical Advisors 359

Technical Advisors Recruiting Healthcare Analytics 359

CIO

SEPTEMBER 29, 2022

highlighting that true business resilience and digital transformation are inseparable. business presents universities with an opportunity to overcome these barriers. As Gartner defines it, a composable business â??exploits s cloud-based SIS and CRM solutions can support your success click here. composableâ??

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Education Cloud AWS Budget 262