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Banking on customer experience and security via technology-based innovation

CIO

For a borrower, there is more visibility into the process, less wait time, and better protection for their personal and financial information. Customer experience and security But as in most industries, customer expectations and security challenges continue to grow along with technological advances. Security and privacy.

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Bots and beyond: How the AI revolution is shifting the paradigm for customer experience in smart banking

CIO

Today’s consumers are accustomed to smooth, frictionless online shopping – and they increasingly expect the same kind of digital experiences from their banks. consumers use mobile banking channels, and 70% said mobile banking is now their primary way of accessing their accounts. “Most people do not want to go into a bank to do banking.

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Think you can ignore quantum computing? Think again.

CIO

“It’s been known since the 1990s that a large-scale quantum computer will be able to break many of the crypto systems we rely on for security,” says Dustin Moody, leader of Post Quantum Cryptography (PQC) at the National Institute for Standards and Technology (NIST) in Maryland. Companies may not be talking about it out loud,” he says.

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Financial IT leaders prep for a quantum-fueled future

CIO

If there’s an industry steeped in computations, it’s the financial services sector. Optimization problems, for which a whole chorus of variables must be fine-tuned and modulated, routinely plague financial firms, especially when it comes to highly engineered financial products such as those developed through quantitative analysis.

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How CIOs reinterpret their role through AI

CIO

It’s a role that requires dual technical and functional expertise,” says Giuseppe Ridulfo, CIO and deputy COO of Italy-based financial institution Banca Etica. IT was divided into three parts: core banking, IT infrastructure, and data management, analytics, and AI. The first step in this transformation was organizational.

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Muslims come into the frame in Southeast Asia’s fintech boom

TechCrunch

Southeast Asia is already home to a thriving fintech scene, where Grab , GoTo and Sea have built super apps that encompass financial services, and startups like Xendit , Akulaku and Dana (to name a few) have raised hundreds of millions of dollars for payments, banking services and other financial tools. So what is the solution?”

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5 Banking Trends We’re Forecasting for 2023

Perficient

2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year. Three prominent areas where there is a strong desire to optimize: Data.

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