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6 key considerations for selecting an AI systems vendor

CIO

Choosing the right AI systems vendor – one with the right capabilities – won’t solve all these issues. To achieve AI success, IT leaders need a systems vendor who goes far beyond simply plugging the latest GPU processor into a standard rack-mount server. The company has 2,000 support centers in 200 countries.

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Mavenoid, which automates technical support and onboarding for hardware companies, raises $30M

TechCrunch

Founded out of Stockholm in 2017, Mavenoid works with hardware and consumer electronics companies including HP, Husqvarna, and Jabra, serving to automate technical support and onboarding for customers spanning everything from printers and ovens, to electric scooters and industrial equipment. ” Technical support.

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Top 8 IT certifications in demand today

CIO

Certified Information Systems Auditor (CISA) Offered through the ISACA, the Certified Information Systems Auditor (CISA) certification is a globally recognized certification for IS audit control. According to PayScale, the average annual salary for CISA certified IT pros is $114,000 per year.

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Exploring crucial terminal emulation capabilities

CIO

As organizations rely on terminal emulation to access and interact with legacy systems, the capabilities offered by terminal emulation solutions become crucial factors in the selection process. Security Robust security features are necessary to protect sensitive data and ensure secure connections to mainframe systems.

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Ticket Management: What Makes a Good Ticketing System?

Kaseya

It is usually part of a company’s help desk and technical support system wherein internal employees, as well as external customers, in the case of Managed Service Providers (MSPs), can reach out to the company’s support team and submit requests for any IT issues they might be facing.

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“Zen” and “Fresh” Way for Technical Support

Xoriant

My previous blog post highlighted the role of technical support in software development. This blog post is to compare two CRM tools that will help you in achieving your goal of providing great technical support experience. A good CRM tool is necessary today for providing efficient technical support.

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Top 7 Content Management Systems for Your Digital Success in 2023

Perficient

Content M anagement S ystem is software for users to develop business website s and application s without extensive technical knowledge. There are over 80 Content Management Systems to choose from and selecting one that suits your business needs is important. Does the platform offer customer support or technical support?

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