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Reducing costs per contact

Xebia

In the previous blog , we discussed how to reduce the number of customer contacts. This blog is about reducing costs per contact. “If Using automation to assign tickets to another group based on keywords in the email, the sender, the ‘to:’ address of an email, and other input.

Groups 130
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How to make your web application more secure by using Interactive Application Security Testing (IAST) – PART 3 of Application Security Testing series

Xebia

Introduction Welcome to part three of the blog series about Application Security Testing. In this blog we are going to learn about Interactive Application Security Testing (IAST). Some vendors provide an IDE plugin that embeds a lightweight agent that brings the results straight into the IDE of the developer.

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Microsoft’s February 2024 Patch Tuesday Addresses 73 CVEs (CVE-2024-21351, CVE-2024-21412)

Tenable

According to Microsoft, this vulnerability has been exploited in the wild as a zero-day, though no specific details about exploitation were available at the time this blog was published. of the vulnerabilities patched this month, followed by elevation of privilege (EoP) vulnerabilities at 21.9%.

LAN 124
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Unpinnable Actions: How Malicious Code Can Sneak into Your GitHub Actions Workflows

Prisma Clud

As we discussed in the previous blog post, Third-Party GitHub Actions: Effects of an Opt-Out Permission Model , the permissive nature of GitHub Actions workflows is prevalent throughout the open-source community and private projects on GitHub. Figure 3: Pyupio/safety’s action.yaml file pulls a mutable image with the ‘latest’ tag.

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A Comprehensive Guide to OpenAI ChatGPT: What It Is & How It Can Help Your Business?

OTS Solutions

In this blog, we discuss ChatGPT in detail. AI-based language techniques to understand and generate human-like text responses. Once pre-trained, the ChatGPT can be fine-tuned to perform various tasks such as customer service, virtual assistance, and conversational agents. Still, looking for a brief guide on ChatGPT?

ChatGPT 130
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A Comprehensive Guide to OpenAI ChatGPT: What It Is & How It Can Help Your Business?

OTS Solutions

In this blog, we discuss ChatGPT in detail. AI-based language techniques to understand and generate human-like text responses. Once pre-trained, the ChatGPT can be fine-tuned to perform various tasks such as customer service, virtual assistance, and conversational agents. Still, looking for a brief guide on ChatGPT?

ChatGPT 130
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Powerful Lacework alerting overhaul helps teams act faster, together

Lacework

Cloud migration has only increased alert volume to exponential levels, especially for organizations using legacy rules- and signature-based security solutions that weren’t built for the cloud. Nearly half of the Lacework customer base takes advantage of our off-the-shelf Jira integration. This should come as no surprise. and much more.