article thumbnail

5 key metrics for IT success

CIO

IT leaders are drowning in metrics, with many finding themselves up to their KPIs in a seemingly bottomless pool of measurement tools. There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon. Here they are.

Metrics 345
article thumbnail

Why Organizational Innovation Demands Metric and KPI Dashboards

IDC

IDC's Joe Pucciarelli breaks down why it's imperative for CIOs and IT execs to deliver an objective and relevant suite of metrics and KPI performance dashboards.

KPI 56
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The Ultimate Model for Managing Performance in Agile Environments

Xebia

Balancing these factors is critical to good performance in Agile organizations. To help, we’ve created a model for Agile performance management that highlights everything needed for the creation of ahigh-alignment, high-autonomy environment. Agile isn’t about performance!”

Agile 130
article thumbnail

BMC Adds Support for DORA Metrics to Mainframe Tools Portfolio

DevOps.com

BMC this week announced it has added support for DevOps Research and Assessment (DORA) metrics within its portfolio of DevOps tools for mainframe environments. The post BMC Adds Support for DORA Metrics to Mainframe Tools Portfolio appeared first on DevOps.com.

Metrics 58
article thumbnail

10 Help Desk Metrics to Track for Maximum Efficiency

Kaseya

What are help desk metrics? IT technicians use several metrics to track help desk performance and ensure that it remains productive, efficient and operates at its best capacity. IT technicians use several metrics to track help desk performance and ensure that it remains productive, efficient and operates at its best capacity.

Metrics 59
article thumbnail

KPI vs OKR: The ultimate guide to explain the biggest differences

Evolution4all

In this article we will talk about the major differences between KPI vs OKR, one by one. It’s hard to talk about performance management without mentioning KPIs and OKRs. Key Performance Indicator (KPI). Put simply, it’s a quantifiable measure of success, state, and standard of your company’s performance.

KPI 50
article thumbnail

15 Key Product Management Metrics and KPIs

Altexsoft

To deliver the most value, encourage your return and loyalty, executives of companies like these start their weeks with looking at metrics – pieces of quantifiable data that illustrate the changes in revenue and customer behavior. In this article, we will introduce you to metrics and KPIs to track your product success.

Metrics 92