services managed 
CIO
APRIL 23, 2024
The global market for managed services will rise in 2024 due to organizations’ IT spending surge and larger investments in managed services deals involving AI and cloud computing, according to market intelligence firm IDC. billion, IDC said.
CIO
MARCH 6, 2024
Despite growing interest in “as a service” consumption models for everything from infrastructure to storage, most enterprises have continued to procure, maintain, and manage endpoint devices in-house. In its place, managed solutions are gaining traction. billion in 2021 to $1.8 trillion by 2031. billion in 2021 to $1.8
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CIO
SEPTEMBER 11, 2023
In examining where IT budgets would be spent, managed services was the only category that continued to increase in projections from 2021 through 2023. As a percentage of total IT spending, managed services increased from 16% to 18% in that two-year projection period. out of 5.0 in thousands of surveys.
CIO
AUGUST 31, 2023
Enterprise resource planning (ERP) software vendor IFS has agreed to acquire Falkonry, the developer of an AI-based time-series data analytics tool, to boost its enterprise asset management (EAM) services portfolio. Asset Management Software, Enterprise Applications, Mergers and Acquisitions to reach $5.5
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CIO
SEPTEMBER 1, 2023
Facing the possibility of an economic recession, one of the world’s leading professional services companies felt the urgency to improve its grasp on spend management – the practice of fully understanding and managing supplier relations and company purchasing. A global management team was also formed to support the effort.
CIO
JULY 5, 2023
Generative AI is potentially the most transformative new technology since the introduction of the public internet, and it already has many exciting applications within enterprise service management (ESM). BMC Software addresses these limitations with HelixGPT, which enables the world described above through AI Service Management.
Speaker: Bhavana Angadi, Senior Product Manager at Hopscotch (Demand & Growth) | Former Product Manager at Bigbasket
If you were to ask an E-commerce Product Manager what they would do to increase retention, they might suggest improving engagement by personalization/gamification, or by introducing loyalty programs. In this webinar, Bhavana Angadi, Senior Product Manager at Hopscotch, will teach you: The right ways to communicate with your customer.
Advertiser: Data Robot
With the emergence of enterprise AI platforms that automate and accelerate the lifecycle of an AI project, businesses can build, deploy, and manage AI applications to transform their products, services, and operations.
Speaker: Robert Starmer, Cloud Advisor, Founding Partner at Kumulus Technologies
Moving to micro-services, or even working with distributed applications in a traditional environment, brings with it a host of interactions that are often difficult to understand. This session will cover: Service Mesh - managing distributed systems communications for continuous delivery environments. January 31 2019 11.00
Advertiser: Datadog
There was a time when technology managers needed to actively monitor these kinds of granular metrics, but today, these alerts just create distracting noise. Service Level Indicators and Service Level Objectives are now the principal tools for focusing on what really matters. Alert fatigue is a real thing.
Speaker: Dick Stark and Casey Steenport
The big buzz is around Artificial Intelligence, and how it can help IT service delivery teams crush their goals. During this webinar you will learn how: Service management is meeting up with present requirements and helping us look into the future.
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Dialogview is revolutionizing VoIP services with its AI-powered platform, which is now available for white labeling. It seamlessly integrates with existing VoIP systems, managing calls and efficiently routing complex issues to human agents.
Speaker: Dan Jenkins - Human Factors & Research Lead – DCA Design International
The ethical case for more inclusive design is clear, as is the commercial one: more inclusive products and services can be used by more people. More importantly, it is about designing products and services in light of this understanding. Some simple tools to make your products and services more inclusive.
Speaker: Eric Feinstein, Professional Services Manager, Looker
For a long time, Product Managers have found it challenging to design interfaces inside their products that users could use for reporting. Eric Feinstein, Professional Services Manager at Looker, has done workshops with product managers who are looking to add effective reporting.
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