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Mavenoid, which automates technical support and onboarding for hardware companies, raises $30M

TechCrunch

Founded out of Stockholm in 2017, Mavenoid works with hardware and consumer electronics companies including HP, Husqvarna, and Jabra, serving to automate technical support and onboarding for customers spanning everything from printers and ovens, to electric scooters and industrial equipment. ” Technical support.

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5 Benefits of Technical Support Outsourcing

Mobilunity

When businesses have limited resources, are growing too swiftly, or don’t have access to the right skills and experience, technical support can quickly become a major issue. This is why businesses that struggle with offering good technical support should look into outsourcing.

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Technology Companies Need to Make Hard Choices to Teach More ‘Soft Skills”

CIO

Many are also setting up certification programs to arm their work forces with more of the IT “ technical skills ” that are in high demand – everything from networking to technical support to machine learning to cybersecurity and analytics. Efforts like these can help raise the technical skill levels inside organizations.

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Puls Technologies lands $15M to provide on-demand home repair service

TechCrunch

That’s where Puls Technologies come in. Puls raises $50 million for in-home technical support. Puls Technologies app. Image Credits: Puls Technologies. When you live in a home, something always breaks. And it can be difficult to know who to call and if you can afford the repairs.

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6 key considerations for selecting an AI systems vendor

CIO

ASUS AI servers leverage an array of high performance storage options, including: SupremeRAID, from Graid Technology, which is RAID software loaded on a GPU card to maximize storage performance without eating up CPU cycles; and support for NVIDIA PCI Express Gen 3, 4, and 5 interfaces. Consider capacity, speed, and scalability.

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“Zen” and “Fresh” Way for Technical Support

Xoriant

My previous blog post highlighted the role of technical support in software development. This blog post is to compare two CRM tools that will help you in achieving your goal of providing great technical support experience. A good CRM tool is necessary today for providing efficient technical support.

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Palo Alto Networks Expands Technology Partner Program

Palo Alto Networks

In an effort to help organizations more comprehensively address their cybersecurity challenges, Palo Alto Networks today announced significant enhancements to its Technology Partner Program that will provide organizations with the breadth of security solutions and services and the confidence in a trusted network of cybersecurity partners.