Wed.Feb 01, 2023

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The connection between EX and CX

CIO

It is no longer a point of discussion that any organization’s success depends on its relationships with its customers and employees. Especially as economies mature towards becoming a service industry, a relentless focus on and alignment between customer experience (CX) and employee experience (EX) is critical to an organization’s success. Companies that spend time ensuring their employees are engaged outperform their competition by 147%.

Survey 293
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Disclo aims to inspire inclusive workplaces – starting with disability accommodations

TechCrunch

Disclo CEO and co-founder Hannah Olson was diagnosed with Lyme disease when she was in college. At the time, she didn’t really see herself as someone with a disability, even though it meant spending hours each day hooked up to an IV. When she entered the workforce, she soon was confronted with the difficulties of navigating, disclosing and asking for support around her condition.

Insurance 263
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Digital transformation – from mainframes to the ‘deeply digital’ organisation

CIO

The next generation of successful organisations will be the ones that embrace the potential of digital transformation, or so it has been said with increasing frequency in the last decade. But is the term as useful in understanding the future of organisations as its advocates claim? While some see digital transformation as a trend that has existed since the 1950s, an alternative view is that today’s digitalisation is a distinct phase because it describes the way technology and data now define rat

Security 283
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Which open source startups rocketed in 2022?

TechCrunch

A new report shines a light on the world of commercial open source software (COSS) startups, including which ones are growing fastest, which are raising cash and even which universities are most popular among COSS founders. The report emanates from Runa Capital , a formerly Silicon Valley-based venture capital firm that recently moved its HQ to Luxembourg.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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17 professional organizations for Black IT pros

CIO

Despite diversity being a much-discussed topic in the tech industry, representation for Black tech workers is still not where it needs to be, with African Americans holding just 7% of positions in the tech industry, and only 2% of tech executive roles, according to data from the Diversity in High Tech report published by the US Equal Employment Opportunity Commission.

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Practical advice to optimize savings with cloud migrations

CIO

As organizations of all stripes continue their migration to the cloud, they are coming face to face with sometimes perplexing cost issues, forcing them to think hard about how best to optimize workloads, what to migrate, and who exactly is responsible for what. It’s an issue that’s coming to the fore with the steady migration to the cloud. A 2022 survey of 850 IT leaders by Foundry found more than two-thirds were accelerating their cloud migration and nearly three-quarters (72%) were defaulting

Cloud 274
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Teach yourself growth marketing: Which metrics really matter?

TechCrunch

Jonathan Martinez Contributor Share on Twitter Jonathan Martinez is a former YouTuber, UC Berkeley alum and growth marketing nerd who's helped scale Uber, Postmates, Chime and various startups. More posts by this contributor Teach yourself growth marketing: How to perform growth experimentation through A/B testing Teach yourself growth marketing: How to boot up an email marketing campaign Without customers, there can be no business.

Metrics 239
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6 Ways To Streamline Tech Hiring With A Recruitment Automation Platform

Hacker Earth Developers Blog

I have to manually sort through 348 applications for an open role, talk to hiring managers about new vacancies, and handle admin work. But this is nothing, I can still take up nurturing candidates and manually sourcing for fresh candidates in the second half of my day – said NO recruiter ever! As is common knowledge, recruiters and talent acquisition specialists are mostly in over their heads with the amount of work they handle.

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Sequoia Capital India backs Freightify’s vertical SaaS platform for freight forwarders

TechCrunch

For freight forwarders, procuring pricing data for their customers usually involves going to multiple sources, and then consolidating information into spreadsheets. That’s time-consuming and complicated, especially since pricing data constantly changes. Freightify wants to make the process as simple as comparing airfare with its vertical SaaS platform.

Marketing 238
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Streamlining Database Compliance with CI/CD Integration

IT leaders know the importance of compliance at every level, but the database often gets left behind as other environments are automated for robust protection. This whitepaper emphasizes the importance of robust, auditable, and secure database change management practices for safeguarding organizational compliance. Learn how automating database compliance: Mitigates risk Protects against security vulnerabilities Helps avoid regulatory penalties Aligns database workflows with app lifecycle Turns d

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CIO Leadership Live with Bill Moses, Chief Digital Officer at Te Kawa Mataaho/Public Service Commission

CIO

Bill Moses, Chief Digital Officer at Te Kawa Mataaho/Public Service Commission, on the organisation’s ‘spirit of service’, keeping up to date on emerging trends, why digital leaders don’t need to come from technology backgrounds, and the growth in ‘wiggly line’ career paths.

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Michroma wants to make food colorings, flavors more ‘fun’gi

TechCrunch

Food colorings, like Red 40 and Yellow 5, often include synthetic, petroleum or animal-derived products, but in recent years, the $2.6 billion food colors market has trended toward using natural ingredients as more consumers want more clean labels for the foods they eat. Startups have come in with their approaches to healthier food colors, ingredients and flavorings.

Groups 229
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HeadCrab: A Novel State-of-the-Art Redis Malware in a Global Campaign

Aqua Security

Aqua Nautilus researchers discovered a new elusive and severe threat that has been infiltrating and residing on servers worldwide since early September 2021. Known as HeadCrab , this advanced threat actor utilizes a state-of-the-art, custom-made malware that is undetectable by agentless and traditional anti-virus solutions to compromise a large number of Redis servers.

Malware 145
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‘Inaudible’ watermark could identify AI-generated voices

TechCrunch

The growing ease with which anyone can create convincing audio in someone else’s voice has a lot of people on edge , and rightly so. Resemble AI’s proposal for watermarking generated speech may not fix it in one, but it’s a step in the right direction. AI-generated speech is being used for all kinds of legitimate purposes, from screen readers to replacing voice actors (with their permission, of course).

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Automation Challenges Holding DevOps Back

DevOps.com

A survey of 500 IT and engineering leaders in the U.S. published today finds organizations build an average of 6.7 internal applications per year themselves in addition to investing in 7.7 separate platforms to build applications. Commissioned by Internal, a provider of platforms for building application development environments, the survey also found organizations are spending […] The post Automation Challenges Holding DevOps Back appeared first on DevOps.com.

DevOps 138
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Tiger Global says India returns have ‘sucked historically’ but remains bullish

TechCrunch

Tiger Global believes India is likely to produce the highest equity returns globally in the future, its partner Scott Shleifer said on an investor call Tuesday, projecting high confidence in the key overseas nation even as he admitted that the world’s second largest internet has delivered below average returns for the investor giant historically and the local startup ecosystem is grappling with governance and unit economics challenges. “We think it will be the best place to invest,&#

Internet 225
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5 Unique Challenges of Mobile App Testing

DevOps.com

At first glance, testing a mobile app may not seem to be very different from testing a conventional desktop app. Mobile and desktop apps are often written in the same languages and hosted on the same servers. They must also meet the same basic user expectations in areas like loading speed and accessibility. But when […] The post 5 Unique Challenges of Mobile App Testing appeared first on DevOps.com.

Mobile 104
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Battery darling Our Next Energy lands massive $300M Series B to build gigafactory

TechCrunch

Battery startup Our Next Energy announced this morning that it closed a massive $300 million Series B in an effort to get its $1.6 billion gigafactory up and running. The new round values the company at $1.2 billion post-money, marking a stunning rise for the two-and-a-half-year-old company, which closed a $25 million Series A in October 2021 and a $65 million Series A1 in March 2022.

Energy 224
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Top 5 Challenges in Designing a Data Warehouse for Multi-Tenant Analytics

Multi-tenant architecture allows software vendors to realize tremendous efficiencies by maintaining a single application stack instead of separate database instances while meeting data privacy needs. When you use a data warehouse to power your multi-tenant analytics, the proper approach is vital. Multi-tenant analytics is NOT the primary use case with traditional data warehouses, causing data security challenges.

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CodeSOD: Constantly Finding Magic

The Daily WTF

We constantly see developers finding… creative solutions to the requirement that they avoid magic numbers in their code. Refactoring to define a constant is just too hard , apparently. Today, Maklemore sends us a short snippet that neatly solves the problem of magic numbers by making sure the number isn't a number, at least to start: if (eventToValidate.Location.StartMilePoint.HasValue && eventToValidate.Location.StartMilePoint.Value > decimal.Parse( "999.9999" )) { valida

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Daily Crunch: Netflix’s new sharing restrictions force subscribers to select a primary viewing location

TechCrunch

To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PST, subscribe here. Why, hello there, wonderful humans, wherever you are! Come to think of it, we bet there’s probably a bunch of AIs reading this newsletter too. So, hello, you kindhearted and beautiful AIs as well. We’re kicking off Black History Month in style by reading Oprah’s 31 Black History facts today and committing to (re-)reading Layla Saad’s Me and White Supremacy.

ChatGPT 217
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SaaS software: 7 industries in which it has made an immense impact

Openxcell

SaaS: Everything you need to know Traditionally, companies invested optimum capital in on-premise infrastructure to streamline business analytics, CRM, and automation. However, with the changing times, the rise of cloud technology has been exponential. In recent years, it has been possible to operate the whole business offsite using SaaS or Software-as-a-Service.

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Proving that banking as a service is hotter than ever, Treasury Prime raises $40M Series C

TechCrunch

Treasury Prime co-founder and CEO Chris Dean believes that the best outcomes for consumers will result from traditional banks and fintechs working together. The banking-as-a-service startup has worked to build relationships with both banks and fintechs. And Dean believes Treasury Prime’s ability “to keep both sides happy” has contributed to its ability to grow its revenue by nearly 400% and accounts by more than 450% since it raised a $20 million Series B in May of 2021.

Banking 216
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Remote Debugging Dangers and Pitfalls

Dzone - DevOps

This is the last part of the debugging series. To learn the rest, you’ll need to get the book “Practical Debugging at Scale: Cloud Native Debugging in Kubernetes and Production” or the course. One of the most frequently asked questions I receive is: can we do these things in VS Code? The answer is, unfortunately, no. But I elaborate on the debugging capabilities of VS Code in this video: “16 Missing Features in the VS Code Debugger” on YouTube.

Video 97
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Seyna adds claim management product for insurance brokers

TechCrunch

French startup Seyna is slowly building an all-in-one platform for insurance brokers so that they can create, sell and manage insurance products from scratch. And the company is launching a new product called Seyna Claims. As the name suggests, Seyna Claims empowers insurance brokers so that they can handle claims themselves. Seyna is an insurtech startup that has obtained an insurance license from the French regulator (ACPR).

Insurance 214
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Automated Performance Testing With ArgoCD and Iter8

Dzone - DevOps

Say you are building a cloud app. Clearly, you will unit test the app during development to ensure it behaves the way you expect. And no matter how you develop your app, your favorite unit testing tool will make it easy to author, execute, and obtain results from your tests. What about testing your app when you deploy it in a Kubernetes cluster (test/dev/staging/prod)?

Testing 96
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Jetpack.io helps developers focus on applications instead of infrastructure

TechCrunch

Jetpack.io’s founder Daniel Loreto has worked as an engineer at companies like Google, Airbnb and Twitter, companies that had lots of engineering resources to build custom tools. But when he was at his last job running engineering at Virta Health, he noticed that his developer team had to work hard deploying infrastructure, and it distracted them from their primary job building applications.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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The New DevOps Performance Clusters

Dzone - DevOps

In 2022, the Accelerate State of DevOps Report contained a few surprises. One was a change to the traditional performance clusters. The report also introduced a new way to group organizations using an extra dimension. This post introduces you to the original performance clusters, explains the changes, and describes how you can use the new groups.

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Portugal’s Coverflex raises a €15M Series A to make employee benefits more flexible and engaging

TechCrunch

In the current environment, Start-ups are having to do a couple of seemingly contradictory things at the same time. Firstly, they have to keep employees (the ones they want to keep, at least) happy. The other is attract new employees in a market where there remains fierce competition for talent. In their armoury to address this, they have ‘employee benefits’, whether it be mental health sessions or restaurant vouchers.

Insurance 202
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Accelerating Open RAN With the 5G Challenge, Hosted by CableLabs and Kyrio

CableLabs

CableLabs has been selected to serve as the host lab for the 5G Challenge for the second year. The 5G Challenge aims to accelerate the adoption of 5G open interfaces, interoperable subsystems and multivendor solutions. By fostering a large, vibrant and growing vendor community, the goal of driving 5G interoperability toward true plug-and-play operation can be achieved.