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Making Banking a More Effortless Experience

CIO

Flexible cloud-based solutions are enabling seismic improvements in customer service, especially as financial institutions place a greater focus on digital transformation and streamline their operations. Banks can rapidly add a wide range of features to business applications, including voice, video, and SMS through communication APIs.

Banking 301
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OneFamily’s response to the data quality question

CIO

But what’s most interesting, says group CIO Graham O’Sullivan, is it’s also a mutual, which means its over two million customers across the UK are also members, so they have a strong voice in how it operates as an organization. So migrating systems was integral. “I On gen AI: I’m hugely excited about the tech.

Data 253
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ST Engineering showcases applications of new technologies to stay ahead of disruption

CIO

Foundry’s CIO Tech Priorities 2023 found that IT leaders are investing in technologies that provide greater efficiencies, better security, and improved end-user experience, with most actively researching or piloting projects around artificial intelligence (AI) and machine learning, data analytics, automation, and IT/OT intelligence.

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OpenAI open-sources Whisper, a multilingual speech recognition system

TechCrunch

In a step toward solving it, OpenAI today open-sourced Whisper, an automatic speech recognition system that the company claims enables “robust” transcription in multiple languages as well as translation from those languages into English. “[The models] show strong ASR results in ~10 languages.

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Esteemed UK academy proves innovation without disruption is possible

CIO

The core of KBA’s success is effective communication with all stakeholders, both directly within the school and indirectly using technologies such as audio, video, and messaging systems, and employing these functions to enable better outcomes. As a cloud-powered platform, Avaya Cloud Office requires no manual firmware updates.

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MeetKai launches new room-scanning tech and metaverse builder

TechCrunch

Founded in 2018, the startup initially focused on conversational AI, aiming to build cutting-edge, top-of-the-line voice recognition and speech synthesis tech. To round out the new product suite, MeetKai is launching MeetKai Cloud AI, which allows developers to plug a cloud-driven voice assistant into an existing virtual environment.

VR 237
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12 most popular AI use cases in the enterprise today

CIO

Organizations all around the globe are implementing AI in a variety of ways to streamline processes, optimize costs, prevent human error, assist customers, manage IT systems, and alleviate repetitive tasks, among other uses. And with the rise of generative AI, artificial intelligence use cases in the enterprise will only expand.