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Turn Your Contact Center Into a Revenue Center

Perficient

These are all common questions lobbed into customer service centers. Your contact center is a living knowledge base where your agents not only cover common questions, but also provide expert-level answers to the complex questions your customers ask. Here are 4 scenarios where your contact center provides opportunities to drive revenue.

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What’s Next in Cortex — XSIAM for Cloud and Other Innovations

Palo Alto Networks

There are three innovations that underpin XSIAM for Cloud: Comprehensive UI and Workflows: Within the same unified platform for enterprise security in Cortex XSIAM, SOC analysts can now utilize a new Cloud Command Center for complete visibility into cloud assets. XSIAM 2.2 : Delivering XSIAM for Cloud to security operations teams.

Cloud 96
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Part 2: The Essential Healthcare Mobile App Features You Can’t Afford to Ignore

Perficient

The 12 Innovative Features that Modernize Your Healthcare Mobile App Experience (Continued) In part one of this blog series , we discussed the value of building a modern healthcare mobile app that empowers users to play a more active role in managing their health.

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ChatGPT: Everything you need to know about the AI-powered chatbot

TechCrunch

Major brands are experimenting with it, using the AI to generate ad and marketing copy, for example. Paying ChatGPT users have access to GPT-4, which can write more naturally and fluently than the model that previously powered ChatGPT. But it also has a more… nefarious side. And OpenAI is heavily investing in it.

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Assistive Technologies and Adaptive Strategies for Multiple/Compound Disabilities

Perficient

Assistive Technologies Tailored Solutions for Varied Needs Mobility Aids: For individuals with mobility challenges, advanced wheelchairs, mobility scooters, and exoskeletons can provide increased independence and accessibility.

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INTERSECT Network Security Summit 2023: Where Insight Meets Innovation

Palo Alto Networks

To keep pace, modern enterprises must turn to Zero Trust as the way forward, to see and secure users, apps and data anywhere — from headquarters to branch offices, from data centers to the cloud, as well as the mobile workforce. and SD-WAN.

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How Much Does Ionic App Development Cost?

Mobilunity

Imagine this: you’re building a mobile app. Tools like Ionic let you build apps with near-native performance and a single codebase for both Android and iOS. Tools like Ionic let you build apps with near-native performance and a single codebase for both Android and iOS. But then reality hits. Luckily, there’s a solution.

UI/UX 52