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Product Owner: The Voice of The Customer

SCRUMstudy

Product Ownerswho want to fully understand and articulate customer requirements. They are also concerned with customer or stakeholder-related issues involving business justification, quality, change, and risk aspects associated with Scrum projects. Who is a Product Owner? determines Product Vision.

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IHG maximizes hospitality with multicloud

CIO

More than 70% of IHG’s hotels — a portfolio that includes InterContinental, Kimpton Hotels, and Holiday Inn — are franchises, making parent company IHG in essence a technology product development company that bolsters the occupancy rates and revenues for the 6,100 hotels owned by franchisees.

Hotels 330
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5 hot IT budget investments — and 2 going cold

CIO

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). The economy may be looking uncertain, but technology continues to drive the business and CIOs are investing big in 2023.

Budget 363
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Aflorithmic nabs $1.3M for AI-driven personalized audio-as-a-service

TechCrunch

It’s built a platform that offers fully automated, scalable audio production by using AI-driven synthetic media, (“ethical”) voice cloning, and audio mastering — which can be delivered to people’s ears via websites, mobile apps, smart speakers and so on via its APIs.

Media 266
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How IT does business at Eastman

CIO

When Aldo Noseda became CIO at chemical manufacturer Eastman five years ago, he immediately began working with other leaders in the company to bring a new category of services to the market that complemented its physical products. Monsanto sold agriculture products and we started a digital division to sell advisory services to farmers.

Film 234
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Outdoorsy co-founders detail how they expanded the sharing economy to RVs

TechCrunch

to do market research on travelers and RV owners to form the basis of their company. to do market research on travelers and RV owners to form the basis of their company. Jen Young: When we lived on the road, we had to experience that customer experience every day for hundreds of days. Young was there on a marketing contract.

Travel 271
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Namecoach raises cash to teach users how to correctly pronounce names

TechCrunch

Namecoach — which eventually broadened its customer base to client brands — isn’t alone in the market. But not everyone considers the consequences of their mispronunciations. even just stumbling over a name they had never seen before, the tone set by a teacher about a student’s name [is] something significant.”

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