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Investors: Discover pipeline possibilities at TechCrunch Disrupt 2023

TechCrunch

Investors, we’re back with a reminder that TechCrunch Disrupt 2023 — happening September 19–21 in San Francisco — can help you pump up your pipeline and dial up your deal flow. Go meet and talk with them, get a product demo, and watch them fast-pitch from the Pitch Showcase Stage. Are you ready to hunt for future unicorns?

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Tidio raises $25M to automate customer service interactions

TechCrunch

A Freshworks survey found that companies experienced a 71% increase in overall contact volume between February 2020 and January 2021, and expect it to increase further. To name a few, there’s Ultimate.ai , a data-ingesting, bot-builder platform and Ushur , which offers a service for businesses to create AI-based communication flows.

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Parloa raises $21M to add a little automation to contact centers

TechCrunch

It’s estimated that over $400 billion are spent annually to run customer contact centers around the world. To cut costs, in recent years, contact centers have embraced AI and automation; research from The Harris Poll indicates that 46% of customer interactions were already automated as of 2021. office and product R&D.

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Alloy, Synctera and Unit discuss the future of embedded finance at TC Disrupt

TechCrunch

Venture dollars continue to flow. This past March, Synctera raised $15 million to launch embedded products in Canada. He also led the product team at Nokia for enterprise mobility and mobile email, and he has served as a CTO and consultant at several startups. Contact our sponsorship sales team by filling out this form.

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Regal secures capital to grow its platform for branded calls and texts

TechCrunch

Getting prospective customers to answer sales calls and texts can feel like a Sisyphean task. Together with Rebecca Greene, he launched Regal to build a tech stack for powering calls and messages that might provide customers — as well as sales and marketing teams — a better outbound calling experience.

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Merck Life Sciences banks on RPA to streamline regulatory compliance

CIO

As part of its RPA solution deployment, Merck has cloud-based on-premises development and production control rooms. “In In the production control room, there are around 150 users with different roles assigned. Every process flow chart was reviewed by the assigned business board members,” she says.

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A comparative assessment of digital transformation in Italy

CIO

We started with an evolution of the CRM to manage the citizen relationship, and the various requests and reports: those who come into contact with the AMA must be recognized on any channel and receive consistent answers in a multichannel perspective,” he says. From there, the actual digitization project can be implemented. “We