Remove topic subject customer-experience
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TIAA modernizes the customer journey with AI

CIO

Customer experience is a key pillar of TIAA’s mission to help employees of nonprofit institutions achieve their retirement goals. And just as retirement decisions can be complex, so too can be easing customer journeys, from contributions to investment decisions to beneficiary designations and more.

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Generative AI is earning good grades in education

CIO

Different formats, including text, graphics, and simulations, can be tailored to different topics and styles, helping teachers and education be more effective. Smarter learning Students learn in various ways and at different speeds across different topics. This is especially helpful in subjects like science and engineering.

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Scrum master certification: Top 13 certs for agile pros

CIO

The agile methodology, which facilitates collaboration between stakeholders, teams, and customers during software development, is fast gaining prominence in today’s enterprises. They also must validate at least 12 months of work experience as a Scrum master within the past five years.

SCRUM 250
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From Cloud to Customer

CIO

Multiple clouds mean multiple problems of interoperability that undermine marketer confidence in customer profiles and the customer data truth. Customer trust in enterprises and their promises is also low, and trust is a critical marketing asset. Hundreds of other closed proprietary vendor cloud solutions are in the market.

Cloud 244
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Grab your early-bird founder pass to TechCrunch Early Stage before prices increase

TechCrunch

At this one-day founder-focused summit, which takes place in San Francisco on April 14, you’ll learn the best practices across the range of essential startup building skills from seasoned founders, investors and a plethora of subject-matter experts. Here’s just a small sample of the topics we’ll cover.

Education 219
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10 most in-demand generative AI skills

CIO

NLP aims to create smoother experiences for those interacting with AI chatbots and other services that rely on generative AI to service clients and customers. AI chatbot AI chatbots have become commonplace in modern society, especially in e-commerce, customer service, and retail.

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Beyond.pl: Addressing sovereign cloud needs in Poland and beyond

CIO

As cloud computing becomes increasingly ubiquitous with business success, ensuring that data not only resides within sovereign jurisdiction, but that it is also subject to applicable laws, is increasingly too complex for the vast majority of organizations to handle on their own. Wojciech Stramski, CEO of Beyond.pl

Cloud 238